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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of chitrabhanu ponna

chitrabhanu ponna

September 5, 2024

5  out of  5
rating by chitrabhanu ponna
"I had an expectional experience working with Daisy. She made my insurance process easy and stress- free. She found a perfect plan for me and were transparent and helpful every step of the way."
We responded:
"Thank you, Chitrabhanu, for sharing your experience! I'm glad Daisy could make your insurance process easy and stress-free. It's wonderful to know she found the perfect plan for you and was transparent and helpful throughout. If you need any further assistance, our office is always here to help. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
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Christian Josue

September 5, 2024

5  out of  5
rating by Christian Josue
"Very polite and helpful"
We responded:
"Christian, thank you for your kind words! I'm glad you found our service polite and helpful. If you need any further assistance, feel free to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Jesus Vivas

Jesus Vivas

September 4, 2024

5  out of  5
rating by Jesus Vivas
"Excelente atención Xochitl"
We responded:
"Jesus, gracias por sus buenos comentarios, significan mucho para nuestro equipo. Apreciamos la confianza depositada en nosotros para ayudarle con su póliza de seguro. A Xochitl le importan mucho nuestros clientes. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Bill Dearing

Bill Dearing

September 4, 2024

5  out of  5
rating by Bill Dearing
"I am very pleased with my agent Cynthia Dokupil she always takes care of my problems and questions that I may have. She has been my agent for the past 10 + years. Cynyhia works very hard to take care of my Insurance needs for the best rate. I am very glad to have her as my agent."
We responded:
"Bill, thank you for your wonderful review! I'm glad to hear that Cynthia has been able to assist you with your insurance needs for over 10 years. It's great to know she has been working hard to find you the best rates and addressing your questions and concerns. We appreciate your trust and loyalty. If you need any further assistance, our office is always here to help. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of john rose

john rose

September 4, 2024

5  out of  5
rating by john rose
"Cin was wonderful. She is very knowledgeable, friendly and is truly concerned about the client."
We responded:
"John, thank you for your wonderful review! I'm glad to hear that Cin provided you with knowledgeable and friendly service. We truly appreciate your feedback and are grateful for your trust in us. If you have any further questions or need assistance, please don't hesitate to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
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Julia Naumann

September 4, 2024

5  out of  5
rating by Julia Naumann
"Every interaction with everyone instantly reminds you why it is such a different experience to have a local agent. Specifically, Cynthia was responsive, understanding and professional. It is always a pleasure to work with them."
We responded:
"Thank you, Julia, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Daisy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Mechael W

Mechael W

September 1, 2024

5  out of  5
rating by Mechael W
"Kat was so helpful and quick with everything I needed for my renters insurance! They are quick to respond via text as welll!"
We responded:
"Thank you, Mechael, for your wonderful review! I'm glad to hear that Kat was able to assist you quickly with your renters insurance. We appreciate your kind words about our responsiveness via text. If you need any further assistance, feel free to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
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Brenda Leem

August 30, 2024

5  out of  5
rating by Brenda Leem
"Extremely helpful and patient with me! Isabella’s team is wonderful, Kat is who I spoke with and she helped answer all my questions and concerns. So glad to have State Farm Insurance!"
We responded:
"Brenda, thank you for your kind words! I'm glad to hear that Kat was able to assist you with all your questions and concerns. Our team strives to be helpful and patient, and it's wonderful to know you had a positive experience. We're happy to have you with State Farm Insurance. If you need any further assistance, feel free to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Stephanie Ringer

Stephanie Ringer

August 29, 2024

5  out of  5
rating by Stephanie Ringer
"Xochitl was so very helpful and compassionate during my calls to the office She understood the importance of my situation and provided invaluable support to me when it was needed most. Thank you so very much."
We responded:
"Stephanie, thank you for your kind words! I'm glad to hear that Xochitl was able to provide the support you needed during your calls. We appreciate your feedback and are always here to assist you with any future needs! - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Pablo Salgado

Pablo Salgado

August 27, 2024

5  out of  5
rating by Pablo Salgado
"Xochitl es para ella buena amabilidad"
We responded:
"Gracias, Pablo, por tu comentario positivo! Me alegra saber que Xochitl te brindó una buena amabilidad. Estamos aquí para ayudarte con cualquier cosa que necesites. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Daniel Pacheco

Daniel Pacheco

August 26, 2024

5  out of  5
rating by Daniel Pacheco
"La mejor experiencia y el mejor trato Xochitl Nino"
We responded:
"¡Daniel, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Siva Sundeep

Siva Sundeep

August 23, 2024

5  out of  5
rating by Siva Sundeep
"The communication was excellent throughout our interaction, with every question answered patiently and thoroughly. It’s rare to find someone so dedicated to ensuring clear and effective communication. Highly recommended!"
We responded:
"Siva, thank you for your kind words and recommendation. I'm glad our communication met your expectations and that every question was answered thoroughly. If you need any further assistance, please don't hesitate to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Alberto Martinez

Alberto Martinez

August 23, 2024

5  out of  5
rating by Alberto Martinez
"Daisy was super helpful, she gave me the best rates!"
We responded:
"Alberto, thank you for your review. I'm glad Daisy could assist you and provide you with the best rates. If you have any further questions or need assistance in the future, feel free to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Jose Soto

Jose Soto

August 23, 2024

5  out of  5
rating by Jose Soto
"Cynthia answers any questions I have and is always very helpful. I feel great knowing she has me taken care of."
We responded:
"Jose, thank you for your wonderful review. I'm glad to know that Cynthia has been helpful and that you feel confident with the service provided. We're always here to assist you with any questions or needs you may have. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of The Plinkster

The Plinkster

August 23, 2024

5  out of  5
rating by The Plinkster
"Always quick to answer and help me out with whatever questions or concerns I have. I highly recommend Cynthia"
We responded:
"Thank you for your positive review. I'm glad Cynthia has been quick to assist with your questions and concerns. We appreciate your recommendation. If you need any further assistance, we're here to help. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Ricardo Tannoury

Ricardo Tannoury

August 22, 2024

5  out of  5
rating by Ricardo Tannoury
"Isabelle from State Farm was a great help for our car insurance. Thank you, Isabelle!"
We responded:
"Thank you, Ricardo! I'm glad I could assist with your car insurance needs. If you have any further questions or need assistance in the future, feel free to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Kyrie Laybourn

Kyrie Laybourn

August 22, 2024

5  out of  5
rating by Kyrie Laybourn
"Cynthia was wonderful to work with! She helped me easily update my policy and switch coverage over from a different state. Thank you!!"
We responded:
"Kyrie, thank you for your kind review. I'm glad Cynthia could assist you with updating your policy and switching coverage smoothly. We appreciate your trust in our office. If you have any further questions or need assistance, we're here to help. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
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Princess Yk

August 21, 2024

5  out of  5
rating by Princess Yk
"Cynthia was able to help me with my concern in a very efficient and accurate manner. She has always been there for my family and is a State Farm’s member that we really trust."
We responded:
"Thank you, Princess, for your wonderful review. I'm glad Cynthia was able to assist you efficiently and accurately. It's great to know that she has earned your trust and has been there for your family. If you need any further assistance, we're always here to help. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Meenakshi Sundaram

Meenakshi Sundaram

August 19, 2024

5  out of  5
rating by Meenakshi Sundaram
"It is great to have with Statefarm. Awesome support during the critical time. Giving a right information on right time. Thanks StateFarm!!"
We responded:
"Meenakshi, Thank you for your kind words and the 5-star rating. I'm glad we could provide the support you needed during a critical time and offer the right information when it was needed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Mallikarjuna Swamy

Mallikarjuna Swamy

August 16, 2024

5  out of  5
rating by Mallikarjuna Swamy
"Great service through the process and greater patience to be attentive to my needs to cater it. Would 100% recommend Daisy, here. Thanks again for service and great deal on the insurance 😊"
We responded:
"Hey Mallikarjuna, Thanks for the awesome review! I'm glad Daisy could provide great service and patience throughout the process. Your recommendation means a lot to us. If you need anything else, feel free to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Alejandra Nweke

Alejandra Nweke

August 16, 2024

5  out of  5
rating by Alejandra Nweke
"Very quick and efficient with her responses!"
We responded:
"Hey Alejandra, Thanks for the awesome review! I'm glad you found our responses quick and efficient. If you need anything else, we're here to help. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
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Wife of West Texas Man

August 14, 2024

5  out of  5
rating by Wife of West Texas Man
"The only phone conversation I’ve ever had with an insurance company that didn’t make me want to spork my eyes out. Thank you Cynthia!!"
We responded:
"Hey there! Thanks a bunch for the awesome review! So glad Cynthia could make your phone conversation a pleasant one. We're here to help anytime you need us! - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of raoniranjan rao

raoniranjan rao

August 6, 2024

5  out of  5
rating by raoniranjan rao
"Isabella Garcia helped me to get insurance with in short time and very interactive and polite ."
We responded:
"Hey Raoniranjan, Thanks a lot for the awesome review! I'm glad I could help you get your insurance quickly and that you found the process interactive and polite. If you ever need anything else, feel free to reach out! - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Valerie Curry

Valerie Curry

August 1, 2024

5  out of  5
rating by Valerie Curry
"Great customer service - resolved everything in a polite and efficient manner."
We responded:
"Hi Valerie! I'm so glad you had a great experience with our customer service! We always aim to resolve everything politely and efficiently. If you ever need anything else, we're here to help! - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Joan Sims

Joan Sims

July 31, 2024

5  out of  5
rating by Joan Sims
"Dear Cynthia, You worked very hard to successfully lower my family's auto insurance cost. You patiently explained our policy to me - many times - with a smile in your voice and quick-witted sense of humor that sparkles so brightly you should trademark it. Working with you has been a delight. Regards, Joan"
We responded:
"Hi Joan, thank you so much for your wonderful review! I'm so happy Cynthia could help lower your family's auto insurance costs and explain everything with such patience and humor. We're grateful to have her on our team! If you need anything else, don't hesitate to reach out. - Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"